Information We Collect
Upon making your first rental or upon making your equipment available for rent on the EquipmentShare marketplace, we will ask you for certain personal information including your name, contact information, state driver's license number, and the last four digits of your social security number (the latter is not stored) for identity verification purposes. When you lend equipment on EquipmentShare we additionally will ask for information regarding your equipment and the necessary financial information to facilitate payment to you and to process any filings required by applicable tax authorities.
We will maintain records for a reasonable period concerning your registration with and use of EquipmentShare, including any correspondence you have with us or other members.
Cookies and other technologies
We use technologies like cookies and pixel tags to provide, improve, protect and promote our Services. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our Services, and improving them based on that information. You can set your browser to not accept cookies, but this may limit your ability to use the Services.
We reserve the right to review and store the communications you make through the site, including your postings on site pages and your communications to other members using the EquipmentShare's messaging capabilities. We may use those communications for internal purposes, including to better understand how members use EquipmentShare, as well as for security purposes. Notwithstanding the foregoing, we are not obligated or required to review any communications and make no commitment to do so or to take any specific action with respect to those communications.
EquipmentShare also logs each visit to each web page on the site. The log may contain information such as the browser type you used, your Internet Protocol address, and the date and time of day of the visit. We may also log your cookie’s identification number and the URL of the last site you visited. This log information is important for security, audit, quality improvement, as well as for monitoring the health of our services.
If your equipment or equipment you rent through EquipmentShare includes an GPS device, EquipmentShare will log and retain information recorded by the GPS device, such as location and other aspects of your use of the equipment during a rental period. If the GPS device is operated by a third party service, that service may record information about your use of the equipment. The third party service will be solely responsible to you for its use of such information.
Use of Information and Information Verification
EquipmentShare will use your personal information solely for its internal business purposes in connection with the provision of the EqupimentShare marketplace. That includes use of your information: to facilitate our administration and operation of the marketplace; to understand better how our users engage with the marketplace; to verify your account information; to process your requests and transactions; to provide you with information or services you request; and to inform you about other promotions or products or services we think will be of interest to you.
Disclosure of Information
EquipmentShare enables equipment owners to offer and rent their equipment to other individuals. If you agree to a rental transaction through EquipmentShare, we may provide your personal information to the other party in that transaction as reasonably necessary to facilitate the rental. For example, EquipmentShare may provide your mobile phone number to facilitate communication or your photograph to facilitate identification.
In addition to information verification providers described above, we may share personal information with vendors and service providers who are engaged by or working with us in connection with the operation of our site and marketplace and who need access to such information to carry out their work for us. In some cases, the service provider may be directly collecting the information from you on our behalf. EquipmentShare will endeavor to choose service providers that are well established and who have agreed to protect the confidentiality of any personal information the service provider receives. EquipmentShare is not responsible for the act or omissions of its service providers.
EquipmentShare may compile aggregate information about how you and others use our services. Aggregate data helps us understand trends and our users’ needs so that we can better consider new features or otherwise tailor our marketplace.
EquipmentShare may disclose personal information in the good faith belief that we are lawfully authorized or required to do so, or that doing so is reasonably necessary or appropriate to comply with the law or with legal process or authorities, respond to any claims, or to protect the rights, property or safety of EquipmentShare, our users, our employees or the public. That includes actions we may take to protect EquipmentShare or our users from fraudulent, abusive, inappropriate or unlawful use of our site or marketplace. Information about our users, including personal information, may also be disclosed or transferred as part of, or during negotiations of, any merger, sale of company assets, financing or acquisition or in any other situation where personal information may be transferred as one of the business assets of EquipmentShare.
You understand that when you use the site, information you post in your profile or in any other area of the site will be available to other users and in some cases may be publicly available.
We have endeavored to put into place reasonable security measures in an effort to protect personal information while it is under our control. We are not responsible for any unauthorized disclosure of personal or other information caused by any third party. Your account information is accessible online through the use of a password. To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of our web site by any person using your password. Please advise us immediately if you believe your password has been misused.
Updating your information or opt-out of emails
If you wish to opt-out of marketing and promotional emails, please contact us at firstname.lastname@example.org. You may not opt-out of receiving service-related emails. If you would like to update your contact information, please use your Profile Page. If you have any trouble using the Profile Page, please contact customer service at email@example.com.
EquipmentShare welcomes your questions and comments about privacy, and what we do. Please feel free to email us at firstname.lastname@example.org.